fbpx

Florence
Nightingale
Foundation

Shine a light

FNF nurses Leonie and Guy
Search
Close this search box.

Developing Healthcare Support Workers to be IPC Champions: Online Leadership Programme (commissioned) 

Support Your Workforce

We are delighted to offer a new opportunity for your Healthcare Support Workers (HCSWs) whether in the NHS, social care or private healthcare, to join our interactive online leadership programme and become Infection Prevention Control Champions.

Participants of this online programme will get the chance to develop their own authentic leadership style and to enhance their skills; enabling them to improve their service and boost their career opportunities.

The course consists of 30-40 hours of self-directed study over two and a half months, with a live webinar event at the start and at the end of the programme, as well as during module six. We currently have one programme date available: September to November 2024.

Find out more about the modules below and book places for your workforce.

Learning Outcomes: 
  • Demonstrate enhanced awareness of how personality preferences influence personal effectiveness and performance in teams.
  • Identify and critically appraise opportunities to influence through personal and collective authority.
  • Develop strategies to express self in a manner which communicates presence, enables influence and has impact.
  • Explore personal resilience and develop tools for staying effective under pressure.
  • Formulate and put into practice plans which contribute to improved outcomes for patients and staff underpinned by evidence and quality improvement methodology.
  • Improved confidence in speaking up 
  • Confidence and understanding of how to progress your career  
Testimonials

We have received extremely positive feedback from commissioners and participants of previous online leadership programmes for healthcare support workers.

“The FNF IPC champions course has evaluated really well at the Rotherham NHSFT. This bespoke course not only offers clinical updates on infection, prevention and control but equips our healthcare support workers with leadership skills they continue to practice in their clinical areas. From this development, we have recognised our FNF IPC champions at Board and they have been instrumental in our new Golden Commode award (now at 17 clinical areas) The only negative feedback was they didn’t want it to end.” Cindy Storer, Deputy Chief Nurse, Assistant DIPC, Rotherham NHS Foundation Trust (commissioner for our HCSW IPC online leadership development programme)

“I am so excited for the opportunities that FNF provides through this programme. I know for certain that I cannot remain the same at the end of this journey.Previous FNF online programme participant

Cost

Please note that this programme is open to bookings from organisations employing Healthcare Support Workers, NOT individuals. Organisations can be NHS, social care or private healthcare. However, we would encourage Healthcare Support Workers who are keen to take part to speak to their manager and share the details.

Per participant: £250

20 participants (minimum number of places each commissioner can book): £5000

100 participants: £25,000

To book places or to find out more please email: [email protected]

Programme Structure

The online programme will be undertaken over two and a half months. It includes six modules which will be opened up one by one for participants to work through at their own pace, meaning they can fit their learning around work and other commitments.

We estimate participants will need around 30-40 hours to complete the course content in total. They will work through some modules quicker than others but will gain more from the programme by reflecting on what they have learned from each.

The online learning has end-of-chapter quizzes but there are no long form essays or projects to complete.

Participants will be able to interact with fellow participants via various opportunities throughout the course. This will include interactive welcome and celebration webinars with expert facilitators. 

The modules of the programme are:  

Welcome event

Virtual live welcome event to start the programme.

Module 1
An Introduction to Infection Prevention Control  

Online learning – A solid understanding of Infection Prevention Control principles and practical applications.

Learning Outcomes 

  • Learn the background history to infection prevention including some heroes of the IPC world.
  • To develop knowledge of Standard Infection Prevention and Control principles and how to break the chain of infection
  • Understand the importance of PPE, donning and doffing and effective hand hygiene decontamination
  • Effective environmental cleaning, waste and decontamination (examples of environment, laundry and equipment)
  • Safe management of body fluid spillages
  • Management of laundry in clinical environments
  • Understand soft signs of patient deterioration and basics to sepsis by hearing patient stories
Module 2
Personality Preferences and Performance in Teams  

Online learning – Utilising Myer Briggs Type Indicator (MBTI) we will explore how personality preference influence personal leadership styles and how awareness can enable the promotion of high performing teams. 

Learning Outcomes 

  • Establish individual cohort learning communities
  • Introduce concept of self and impact of self on others through the Myers Briggs Type Indicator (MBTI)
  • Explore the MBTI preference pairs and apply concepts to self through a range of experiential learning exercises
  • Consider the outcome of your MBTI self-assessment and questionnaire to identify areas for personal and team development
Module 3
Fundamentals of Quality Improvement  

Online learning – An introduction to QI including approaches to leading change management and measuring impact. With case studies focusing specifically on early career needs.

Learning Outcomes 

  • Understand what is meant by Quality Improvement (QI) and how it applies to your individual practice
  • Understand how QI can be used to help influence changes for continual improvements to care and experience
  • Be familiar with the Model for Improvement and how to use it as a framework to make effective change
  • Have worked through an example of how QI can be used in day-to-day practice in health and care
  • Be confident to identify and address an opportunity for improvement in your own workplace 
Module 4
Leading with Presence & Impact   

Online learning – Practical approaches to developing confidence and clarity in the delivery of key messages for a range of audiences. Led by RADA Business.

Learning Outcomes 

  • Self-awareness of individual body, breath and vocal habits and how this effects communicative impact
  • Learning how to manage nerves, imposter syndrome and workplace anxieties to communicate with impact, clarity and influence in all situations
  • Understanding of the physiology of communication, experiential practice, and clarity as to how to establish and enhance skills
  • Building confidence through sharing and problem-solving challenging behaviours that emerge within the workplace
Module 5
Using your Authority and Influencing Change  

Online learning – Development of leadership attributes which enable influence from ward to board. Specific consideration will be given to exploring the sphere of your authority and leading upwards.  

Learning Outcomes (subject to change) 

  • Be familiar with the Gibbs’ Reflective Cycle and have used its structure to keep reflective notes in your learning journal
  • Experimented in real life situations with your personal authority to influence and manage change
  • Developed skills in self-confidence; political and emotional intelligence; assertiveness; and managing change
  • Evaluated your personal authority and personal power by recording examples of your experiments of using these behaviours in your learning journal
Module 6
An Introduction to Co-consulting 

Online learning – Promoting psychological safety in organisations and teams. To explore the theory and evidence that underpins co-consulting as an effective method of peer coaching. 

Learning Outcomes 

  • Learning how to work in a small group with colleagues, and through a structured questioning / listening approach, effectively work on real problems being faced
  • Developing individuals’ learning experience, so personal awareness of potential changed behaviours that may be possible in tackling problems, is increased
  • Increasing individuals’ understanding of personal effectiveness and personal power

This module also includes a live practice and discussion session, as well as the online learning.

Celebration event

Virtual live celebration event to conclude the programme.

Eligibility Criteria

Once you have booked places for your workforce we will be in touch with you to get participant details (names and email addresses) to register them on our online portal. We can also help with materials to advertise the programme to your workforce. To join the programme participants must: 

  • Be a registered Healthcare Support Worker
  • Be practicing in the UK  

Programme Dates

3 September 2024

Welcome event (virtual)

Time tbc

September 2024

Module 1 opens

Infection Prevention Control

September 2024

Module 2 opens

Personality Preferences and Performance in Teams 

September 2024

Module 3 opens

Principles and Practice of Quality Improvement 

October 2024

Module 4 opens

Leading with Presence & Impact

October 2024

Module 5 opens

Using your Authority and Influencing Change

October 2024

Module 6 opens

An Introduction to Co-consulting

Oct/Nov 2024

Co-consulting live practice and discussion session

Date tbc

Early November 2024

Programme closes

14 November 2024

Celebration Event (Virtual)

Time tbc

Benefits
Be part of a 'Life-changing' experience

Participants report the “life changing” leadership experience and its professional and personal impact. Participants report feeling more confident to speak out and influence improvements in patient care and health outcomes.

Book Places for Your Workforce

To book places or to find out more please email: [email protected]

Deadline 2 April 20204 for programme dates for cohort one (May start date)

Programme Details