Support Your Workforce
A four step journey to developing cross-cultural competence and comfort, improving patient safety and staff retention.
This programme aims to create an environment within which nurses and midwife leaders from any cultural background and ethnicity know that they are valued, supported and can bring their whole best selves to the organisation and therefore their patients.
“Social belonging is a fundamental human need, hardwired into our DNA. And yet, 40% of people say that they feel isolated at work, and the result has been lower organizational commitment and engagement.” Harvard Business Review, Dec 2019
Programme Detail
Session 1: Psychological Safety (in person – full day)
- What it is and why it matters.
- The 4 stages of Psychological Safety. (T. Clark)
- Evaluate what is working in the organisation, across the MDT.
- Practical steps for improving psychological safety in the organisation.
Session 2: Power and Belonging (in person – full day)
- Understanding personal privilege and its impact.
- 7 types of power and their use or abuse (French & Raven)
- 3 factors to develop a deep sense of belonging. (Covey)
- Agreeing key ways to improve belonging & representation.
Session 3: Cultural Intelligence (in person – full day)
- Understand & articulate cultural dimensions for key cultures. (G. Hofstede)
- 3 factors to develop cultural intelligence.
- Conversations around cultural practice that are different, difficult or deadly. (E. Meyer)
- Explain key phrases and pronunciations from main cultures in the organisation.
Sessions 4 & 5: Next Steps Commitment (virtual, two x half days)
- Creation of a multi-cultural buddy system.
- Cross-cultural collaboration charter.
- Ideation and agreement of future events to continue embedding a culture of togetherness.
- 3-month follow-up conversation with key stakeholders.
Methodology
5 sessions in total. Sessions 1 – 3, in-person, full-day, every 2 weeks. Next Steps Commitment – 2 x half-day sessions – virtual.
The expectation is that this is done with a culturally diverse group of nurses and midwives, up to 30 per cohort.
MDT approach with our sessions:
- Mindset – we look to challenge existing beliefs, narratives, thought patterns that influence behaviours.
- Discovery – rather than just lecturing, we facilitate guided conversation and debate,leading to self-discovery, which raises impact.
- Tools – we provide practical, easy-to-apply and remember tools for them to implement immediately.
Programme facilitators
Peter Roxburgh
Becky Thomas
Book Places for Your Workforce
To book places (minimum 20) or to find out more please email us.