Privacy Policy

FNF collects your personal data for the following purposes:

• Compliance with our legal and regulatory obligations
• Finance, HR (including payroll) and Health and Safety
• Fulfilment and processing of requests for FNF’s services
• Applications for programmes, scholarships and grants
• Obtaining feedback from service users of the performance of FNF’s programmes and scholarships
• Conducting auditing and monitoring of transactions and engagement
• Marketing and customer service as well as the sending of marketing and non-marketing communications
• Updating our operational and technical functionality
• Performing business analysis, such as analytics, projections and identifying areas for operational improvement
• Carrying out research and development
• Enabling communications between staff and service users and keeping in touch

FNF collects and processes the following data:

• Personal identification information such as but not limited to, Name, DOB, NI number, email address, phone number, remuneration, IP address, headshots, social media details such as Twitter handle or LinkedIn profile and so on: any information that relates to an individual and makes them personally and uniquely identifiable. [Further details can be obtained at: https://www.gov.uk/personal-data-my-employer-can-keep-about-me]
• When you submit enquiries or feedback through one of our website forms, leave a comment, sign up for email newsletters or when you apply for a scholarship or programme. We collect your name, email address, telephone number and other information
• When you use our website, we collect:
• Your IP address, and details of web browser and which version of it you used
• Information on how you use our website and use cookies that will help us improve the website
• When you participate in any of our research projects we collect your name, contact and other details.
• When you attend an event or conference, we may collect images of you in films or photographs or, in respect of contributions you may make, audio recordings.
• When you contact us directly, we may keep a record of that correspondence.
• Demographic data about service users and staff including Equality, Diversity, and Inclusivity (EDI) information covering the characteristics of protected classifications under the
• Equality Act 2010 including age, gender, ethnicity, and nationality
• Background checks and identity verification
• Marketing related activities
• HR and employment information such as work and education background. professional memberships and so on. This includes recruitment and payroll data, Health and Safety data and financial information such as payments and funding details
• Internet and network activity such as Cookie IDs and browser visits as well as device and online identifiers and related information, such as telephone number and email address
• Details of 3rd parties such as applicant employer, sponsor, and donor details

FNF collects information from you in a variety of ways. It may be:

• Provided directly by you or anther person
• Collected from a device associated with you
• Collected from an external third-party source such as your employer

You directly provide The Foundation with most of the data we collect, and your personal information is used to:

• Provide you with information about our services that you request from us, or to process your booking in relation to an event or programme we are organising
• Make you aware of related services (but only with your consent where required)
• Notify you of any changes to our services
• Assist with any contractual obligations
• Administer a scholarship programme you participate in
• Administer any donations you have given to The Foundation
• Provide a record of, or to promote and market a scholarship programme, conference or event using images and film taken on the day
• Complete an application for a Scholarship or a course Evaluation form
• Voluntarily complete a customer survey or provide feedback via email
• Use or view our website through your browser’s cookies
• Support our business functions such as fraud prevention, Marketing, HR, and legal functions

FNF may also receive your data indirectly from the following sources:

• FNF’s press features, social media sites and marketing communications activities that could be shared with alumni members, course participants, commissioners, sponsors and third parties.

Some of FNF’s activities require that we share personal data with others for business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping or in connection with claims or disputes.

FNF securely stores your data in secure data centre with Biometric and physical security in London, UK using encryption, authentication, and anti-virus/malware security measures. FNF uses reasonable security measures, including physical, administrative, and technical safeguards. These measures may include physical and technical security access controls or other safeguards, information security technologies and policies, procedures to help ensure the appropriate disposal of information, and training programmes.

The Foundation retains user data for as long as necessary for the purposes described above.
This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates, and the purposes for which we collected the data. Users may request deletion of their details at any time, but FNF may retain user data after a deletion request due to legal or regulatory requirements.

FNF would like to send you information about our services and to stay in contact with you. If you have agreed to receive marketing, you may always opt out at a later date. If you make an ‘opt-out’ request, we have 30 days to respond to you. You are not required to pay any charge for exercising your rights. Please contact us at the address below if you wish to make a request. If you no longer wish to be contacted for marketing purposes, please email us.

FNF would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access- you have the right to request FNF for copies of your personal data. This is currently free of charge but may be subject to change in the light of UK Government legislative changes.
• The right to rectification- You have the right to request FNF correct any information you believe is incomplete.
• The right to erasure-You have the right to request that FNF restrict the processing of your personal data, under certain conditions.
• The right to object to processing- You have the right to object FNF’s processing of your personal data under certain conditions
• The right to data portability- you have the right to request that FNF transfer the data that we have collected to another organisation, or directly to you, under certain conditions

If you make a request, we have 30 days to respond to you. If you would like to exercise any of these rights, please contact us at the address below.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our web sites, we may collect information from you automatically through cookies or similar technology. We do not use cookies to retrieve personal information about you from your computer. We will only gain such information if you have knowingly and willingly provided such information to us.

Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

For further information, visit allaboutcookies.org

How do we use cookies?

FNF uses cookies in a range of ways to improve your experience on the web site, including:

• Keeping you signed in for online programmes
• Understanding how you use our web site
• Any further uses?

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – FNF uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third party cookies are used.
• Advertising – FNF uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and IP address. FNF sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
• Traffic log cookies – FNF uses these cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

How to manage your cookies

You can accept your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

FNF keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3rd March 2022.

The Data Protection Officer
Florence Nightingale Foundation
10-18 Union Street
London
SE1 1SZ

Telephone: 0207 7730 3030
E-mail: [email protected]
Postal Address: The Florence Nightingale Foundation, 10-18 Union Street, London SE1 1SZ

If you have any concerns about our use of your personal information, you can make a complaint to us at the address above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk